Chicago Botanic Garden Web Site, 1000 Lake Cook Road, Glencoe, IL 60022.
How is my online information used?
Our online privacy policy is simple: we don't sell, barter, give away or rent your e-mail or phone number to any outside organization.
For each visitor to our webpage, our web server automatically recognizes only the consumer's domain name and e-mail address (where possible). We collect aggregate information on what pages consumers access or visit.
The information we collect is used to improve the content of our webpage and is not shared with other organizations.
Email communications
We provide free eNewsletters to keep you up-to-date on Chicago Botanic Garden programs and events. We do not sell, rent, or share your email information with anyone. You can subscribe and unsubscribe to receive this information at any time. If you do not want to receive e-mail from us in the future, please let us know by writing to us at the above address and telling us that you do not want to receive e-mail from our organization. Or, follow the opt-out instructions below.
Opt-out and correction procedures
You may opt-out of receiving future email messages and eNewsletters. You can stop receiving email communications from us at any time by selecting the "Update Preferences" text link provided at the bottom of all email communications. We also permit you to correct or update personal information that you have previously provided to us.
SMS & RCS Communications
The Chicago Botanic Garden may offer customers the option to receive transactional messages via SMS text messaging or Rich Communication Services (RCS), including ticket delivery, registration confirmations, event updates, account notifications, and other service-related communications.
Consent
By providing your mobile phone number and opting in to receive messages, you consent to receive SMS and/or RCS communications from the Chicago Botanic Garden related to your transactions, registrations, memberships, donations, or other interactions with the Garden.
Consent to receive text messages is not a condition of any purchase, donation, membership, or participation in Garden programs.
Message Frequency
Message frequency varies based on your interactions with the Garden, including ticket purchases, memberships, event registrations, and account activity.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan. Please contact your mobile carrier for details regarding your messaging and data charges.
Opt Out
You may opt out of receiving SMS or RCS messages at any time by replying STOP to any message. Upon receipt of your request, you will no longer receive messages from that messaging program unless you subsequently re-enroll.
Help
For assistance, reply HELP to any message or contact Customer Service at (847) 835-6801.
Use of Mobile Information
Mobile phone numbers collected by the Chicago Botanic Garden are used solely for the purposes described in this policy, including transactional communications, event-related notifications, and communications for which you have provided consent.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except vendors and service providers that support message delivery on behalf of the Chicago Botanic Garden.
Security
The Chicago Botanic Garden maintains reasonable administrative, technical, and physical safeguards designed to protect the information collected through SMS and RCS messaging programs.
Surveys
We deploy surveys online and on location (in order to get information) to help us understand our audience. You may decide whether or not you want to answer our survey questions. No personal information from these surveys is disclosed to third party organizations.
Security
The Chicago Botanic Garden makes every effort to ensure that its website is secure. For the protection of transactions on the website, the Garden uses the industry standard 128-bit secure socket layer (SSL) protocol. Socket layer technology encrypts your credit card information to prevent it from being decoded by anyone but the Chicago Botanic Garden. If you prefer, you may phone or fax your order.