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Volunteer Facilitator

Requisition Number: 
Interpretive Programs
Job Status: 
Facilitate the interpretation of the Butterflies & Blooms exhibition. The volunteer facilitator ensures exceptional visitor experiences by organizing the volunteers and supporting positive volunteer interaction.
Duties and Responsibilities: 

In this role you will be responsible for the following:

  • Ensure a full daily roster of volunteers and staff to fill vacancies.
  • Interact with visitors and volunteers by answering questions and facilitating tours and programs as needed.
  • Gain subject matter competency related to the exhibition.
  • Mentor/coach volunteers to create an outstanding volunteer experience.
  • Communicate daily with horticulture staff to learn about plants, arrival of pupae, and changes within the exhibition.
  • Report any operational problems to staff.
  • Participate in volunteer training.
  • Assist manager in developing continuing education activities for volunteers.
  • Attend meetings as needed.
  • Other duties as assigned.

Key Garden competencies/behaviors desired

  • Communicates in a manner that gains the trust and support of others at all levels.
  • Works effectively with others despite differences of opinion and style; builds alliances.
  • Has a tolerance for opposing points of view.
  • Strives for collaboration. Works cooperatively, as a positive contributor to the team.
  • Demonstrates a positive attitude and shows kindness in all workplace interactions.
  • Makes decisions appropriate for level of responsibility.
  • Can effectively adapt to change; can shift gears comfortably; is flexible, and embraces change with a “can-do” attitude.
  • Is self-aware; knows personal strengths and weaknesses; seeks feedback and is open to negative feedback as an opportunity for improvement.
  • Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence during a crisis.
  • Recognizes problems, constructively identifies and articulates solutions.
  • Picks up garbage when it is seen regardless of position.
  • Follows safety guidelines to ensure a safe working environment and consistently demonstrates safe work behaviors.
  • Is welcoming of new hires.

Our ideal candidate will have the following:

  • A high energy level and passion for working with the public.
  • Excellent leadership, organizational, and communication skills.
  • Available to work mid-May through the first week of September.
  • Availability on both weekdays and weekends.
  • An enthusiastic interest in working with volunteers.
  • Flexible, able to work in a fast-paced environment, and possess exceptional interpersonal skills. The ability to work both independently and as part of a team is essential. 
Physical Demands: 
Position requires extensive periods of walking and standing with light lifting/pushing (up to approximately 20 pounds). Most of the work is conducted outside, rain or shine. Candidate must be comfortable working outside in all types of weather, including hot summer days and cool rainy days.
Why Apply?: 

Come work in a setting that is like no other as you support our mission: We cultivate the power of plants to sustain and enrich life. Take the first step toward being one of the employees who make the Garden one of the treasures of the Forest Preserves of Cook County. Apply today. Please note that applicants who do not meet the required qualifications will not be considered.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and qualifications required of personnel so classified.

In accordance with Title IX of the Education Amendments Act of 1972, the Chicago Botanic Garden does not discriminate on the basis of sex in its programs or activities, including in employment or admissions. Please call (847) 835-8264 to contact our Title IX coordinator should you have questions or concerns.