Sales & Aggregation Manager, Windy City Harvest (Chicago, IL)

Requisition Number: 
919
Department: 
Windy City Harvest
Job Status: 
Year-Round
Hours: 
Full-time
Reports to: 
Senior Director, Operations
Supervises: 
Market Coordinator (FT), Hub Coordinator (FT), Sales Coordinator (FT), Kitchen Coordinator (PT), Production Assistant (Seasonal), Apprentice (Seasonal)
Overview: 
The Windy City Harvest sales manager is responsible for oversight of the internal earned revenue accounting practices of all Windy City Harvest farm sites. This role also is responsible for training and supervising program participants and staff in procedures related to produce sales, seedling sales, harvest, quality control, and food safety. In addition to main duties, the sales manager oversees day-to-day operations of the market, commercial and teaching kitchen, aggregation room, and the custodial and dock area at the Farm on Ogden. This is a salaried full-time position working Tuesday through Saturday.
Purpose: 

Learn more about Windy City Harvest: https://www.chicagobotanic.org/urbanagriculture/ 

Duties and Responsibilities: 

In this role you will be responsible for the following: 

Staff Management

  • Manage and supervise three full-time staff members: the market coordinator, hub coordinator, and sales coordinator; one part-time staff member: the kitchen coordinator;  and two seasonal program participants: the production assistant and apprentice.
  • Create and enforce production schedules, workplace standards, coaching, payroll, regular check-ins, and annual reviews
  • Review and approve expenses for direct reports through SmartData and cross reference on budget tracking files

Harvest/Logistics Management

  • Manage harvest and sales distribution logistics for all Windy City Harvest farm sites and incubator farmers, including seedlings and annual plant sale, wholesale market channels, farm stands, direct-to-consumer sales, and value-added products
  • Guide market operations, including point-of-sale system, inventory of supplies, vendor selection marketing and relations
  • Evaluate crop plans for all Windy City Harvest farm sites, inspecting for efficiency and customer requests
  • Oversee quality control and food safety compliance of produce, harvests, retail resale items, and Windy City Harvest value-added products

Market/Accounting Management

  • Oversee LinkUp Illinois annual grant application and reporting and management of LinkMatch funds
  • Oversee Supplemental Farmer’s Market Nutrition Program for WIC and Senior Coupon redemption and staff training to accept coupons at farm stands
  • Oversee invoicing and tracking of all earned revenues from produce and resale sales, workshops, events, VeggieRx prescription produce boxes, harvests, incubator farmer payments and courses through Quickbooks; train sales coordinator in proper tracking systems in partnership with the accounting department

Farm on Ogden Management

  • Oversee management of kitchen space, including value-added product development, city of Chicago health code compliance, regular equipment maintenance, scheduling staff, and shared kitchen use and kitchen skills training of program participants

Communications

  • Create social media content and posts regularly and as requested
  • Serve as a spokesperson for Windy City Harvest to community residents, project partners, customers, sales representatives, chefs, program participants, team members, and media as needed

Food Safety Training Lead

  • Coordinate program-wide farm food safety and Good Agricultural Practices compliance, including on-site visits, updating standard operating procedures and training, inspecting for any issues and written record maintenance
  • Oversee training of all staff, harvest corps, apprenticeship, youth farm participants, incubator farmers in proper procedures for proper maintenance, and use of common areas at the Farm on Ogden (greenhouse, aggregation room, kitchen, custodial, and retail space), develop visual Standard Operating Procedures or videos as needed
  • Train all staff and program participants in proper food safety, market and retail training, harvest and produce grading, availability and projections procedures, develop visual Standard Operating Procedures as needed
  • Support Hub Coordinator in overseeing Farm On Ogden custodial

 

Key Garden competencies/behaviors desired

  • Communicates in a manner that gains the trust and support of others at all levels.
  • Works effectively with others despite differences of opinion and style; builds alliances.
  • Has a tolerance for opposing points of view.
  • Strives for collaboration. Works cooperatively, as a positive contributor to the team.
  • Demonstrates a positive attitude and shows kindness in all workplace interactions.
  • Makes decisions appropriate for level of responsibility.
  • Can effectively adapt to change; can shift gears comfortably; is flexible, and embraces change with a “can-do” attitude.
  • Is self-aware; knows personal strengths and weaknesses; seeks feedback and is open to negative feedback as an opportunity for improvement.
  • Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence during a crisis.
  • Recognizes problems, constructively identifies and articulates solutions.
  • Picks up garbage when it is seen regardless of position.
  • Follows safety guidelines to ensure a safe working environment and consistently demonstrates safe work behaviors.
  • Is welcoming of new hires.
Qualifications: 

Our ideal candidate will have the following:

  • Passionate and motivated by local economies, supporting local businesses and beginning farm businesses
  • Adaptable and flexible to change in systems as requested by program needs, community partner, and regulations
  • ServSafe Manager certified, familiar with city of Chicago Health Food Code
  • Excellent customer service skills, able to communicate effectively in verbal and written form
  • Familiar with local food systems
  • Minimum three years' experience in a management role related to food production, produce quality control, and farm food safety
  • Minimum three years experience working in a retail setting
  • Able to project harvest availability in a variety of production growing environments and aggregate distribution from ten-plus farms to multiple channels, including wholesale and direct to consumer
  • Familiar with packing requirements for a variety of sales distribution channels
  • On farm accounting experience with proficiency with Data Systems, POS systems, Quickbooks, Excel and Microsoft Office
  • Produce Safety Alliance Grower certified, familiar with Good Agricultural Practices
  • Detail oriented, flexible and able to work independently and as well as a team
  • Excellent communication skills, able to supervise, train and work with people with different backgrounds and skill levels
  • Mission driven and able to uphold WCH values statement
  • Has driver’s license with clean driving record, comfortable driving refrigerated vans and large pick-up trucks
  • Windy City Harvest apprenticeship graduate preferred or other associates degree in food systems
  • Bilingual/Spanish speaking preferred

Chicago Botanic Garden requires all existing employees be fully COVID vaccinated by October 15, 2021; hires post this date must be fully vaccinated upon hire. 

Physical Demands: 
Some requirements for lifting, pushing, or pulling items up to 50 pounds, able to work in all weather conditions and within walk-in cooler temperatures. Frequent sitting, standing, walking, bending, listening, speaking, and keyboarding. Use of office equipment including computers, telephones, copiers, scanners, and fax machines.
Why Apply?: 

Come work in a setting that is like no other as you support our mission: We cultivate the power of plants to sustain and enrich life. Take the first step toward being one of the employees who make the Garden one of the treasures of the Forest Preserves of Cook County. Apply today. Please note that applicants who do not meet the required qualifications will not be considered.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and qualifications required of personnel so classified.

The Chicago Botanic Garden is a M/F, Disabled, and Vet EEO/AA Employer.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

In accordance with Title IX of the Education Amendments Act of 1972, the Chicago Botanic Garden does not discriminate on the basis of sex in its programs or activities, including in employment or admissions. Please call (847) 835-8264 to contact our Title IX coordinator should you have questions or concerns.