Lightscape - Security Visitor Support

Requisition Number: 
Job Status: 
The Lightscape—security, visitor support position will be posted in specific Garden locations to keep our visitors safe along a lighted trail on Malott Japanese Garden or assigned to assist in vehicle traffic control. The ideal applicant has a friendly, outgoing demeanor and is flexible to support the team. Training is provided and all shift posts are located outside. This is a seasonal position for the Lightscape holiday event with the potential to start as soon as October to work our fall event and anticipated to end inJanuary 2021. The shifts typically start at 4 p.m. and end around 11 p.m.

Lightscape is an after-dark, illuminated trail. The holiday event sold out in its debut season. Here's a brief description of the event: Enter a captivating world of light, color, and sound in an all-new trail designed with your safety in mind. Bask in the glow of thousands of twinkling lights in favorites like the Cathedral of Light and new delights you’ve never seen before. Make new family holiday memories at Lightscape.

It's the brightest place to work this holiday season. And you have the opportunity to make your pay even brighter with Lightscape Thank You pay!

To apply go to:

Duties and Responsibilities: 

In this role you will be responsible for the following: 

  • Maintain the safety of visitors, employees, and property at the Garden while enforcing Garden rules and regulations.
  • Provide information and assistance to the visitor in a pleasant, professional manner.
  • Work closely with Visitor Services to provide the best information and service for the visitor.
  • Maintain valid certification in CPR (cardiopulmonary resuscitation), the use of AEDs, and standard first aid through Garden-provided training.
  • Provide emergency first aid to employees and to visitors.
  • Prepare accurate and clear reports of accidents, illness, theft, vandalism, or any other unusual occurrences with immediate notification to security management.
  • Perform responsibilities specific to each post as assigned: Gatehouse, West Gate, Dundee Gate, Learning Center, front of Gateway, Information Desk, Japanese Garden, Evening Island, Fruit & Vegetable Garden, etc.
  • Perform patrols including all buildings, islands, gardens, and other Garden property. Control traffic whenever needed.
  • Make appropriate Security Department vehicle operating and safety checks.
  • Pick up and deliver persons and materials as needed.
  • Assist security management in other areas as directed.

Key Garden competencies/behaviors desired

  • Communicates in a manner that gains the trust and support of others at all levels.
  • Works effectively with others despite differences of opinion and style; builds alliances.
  • Has a tolerance for opposing points of view.
  • Strives for collaboration. Works cooperatively, as a positive contributor to the team.
  • Demonstrates a positive attitude and shows kindness in all workplace interactions.
  • Makes decisions appropriate for level of responsibility.
  • Can effectively adapt to change; can shift gears comfortably; is flexible, and embraces change with a “can-do” attitude.
  • Is self-aware; knows personal strengths and weaknesses; seeks feedback and is open to negative feedback as an opportunity for improvement.
  • Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence during a crisis.
  • Recognizes problems, constructively identifies and articulates solutions.
  • Picks up garbage when it is seen regardless of position.
  • Follows safety guidelines to ensure a safe working environment and consistently demonstrates safe work behaviors.
  • Is welcoming of new hires.

Our ideal candidate will have the following:

  • High school diploma or equivalent
  • Excellent oral and written communication skills
  • First aid and CPR training preferred
  • Valid driver’s license, insurable by the Garden is preferred
Physical Demands: 
Exposure to outdoor environments and often varied weather conditions. Ability to lift and carry 25 pounds; frequent walking, standing, driving.
Why Apply?: 

Come work in a setting that is like no other as you support our mission: We cultivate the power of plants to sustain and enrich life. Take the first step toward being one of the employees who make the Garden one of the treasures of the Forest Preserves of Cook County. Apply today. Please note that applicants who do not meet the required qualifications will not be considered.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and qualifications required of personnel so classified.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

In accordance with Title IX of the Education Amendments Act of 1972, the Chicago Botanic Garden does not discriminate on the basis of sex in its programs or activities, including in employment or admissions. Please call (847) 835-8264 to contact our Title IX coordinator should you have questions or concerns.