Library Technical Assistant

Job Status:
Requisition Number:
Reports to:
Library Director
Position in the Chicago Botanic Garden’s Lenhardt Library coordinating all aspects of journal subscriptions, and providing excellent customer service while staffing the circulation desk. This is a year-round, part-time position, working 20 hours a week during the day.
Duties and Responsibilities:

In this role you will be responsible for the following: 

  • Renewal of 250 print and electronic journal subscriptions annually;
  • Claiming missing print issues monthly;
  • Maintaining electronic access by checking links and repairing as needed;
  • Coordinating all aspects of journal binding quarterly;
  • Repairing library materials and creating phase boxes for fragile materials;
  • Checking-in newly received journal issues into the integrated library system weekly;
  • Shelving journals in libraries and storage locations;
  • Updating lists of journals using Excel, Access, and LibGuides;
  • Staffing the public services desk several times each week, including at least one weekend day each week;
  • Providing exceptional customer service at each interaction with patrons;
  • Replying to questions in-person, by phone, or by email, and referring questions to librarians as needed;
  • Maintaining stacks and storage collections by book shelving and shelf reading weekly;
  • Assisting librarians with projects as assigned.


Key Garden competencies/behaviors desired:

  • Communicates in a manner that gains the trust and support of others at all levels.
  • Works effectively with others despite differences of opinion and style; builds alliances.
  • Has a tolerance for opposing points of view.
  • Strives for collaboration. Works cooperatively, as a positive contributor to the team.
  • Demonstrates a positive attitude and shows kindness in all workplace interactions.
  • Makes decisions appropriate for level of responsibility.
  • Can effectively adapt to change; can shift gears comfortably; is flexible, and embraces change with a “can-do” attitude.
  • Is self-aware; knows personal strengths and weaknesses; seeks feedback and is open to negative feedback as an opportunity for improvement.
  • Is cool under pressure; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; is a settling influence during a crisis.
  • Recognizes problems, constructively identifies and articulates solutions.
  • Picks up garbage when it is seen regardless of position.
  • Follows safety guidelines to ensure a safe working environment and consistently demonstrates safe work behaviors.
  • Is welcoming of new hires.

Our ideal candidate will have the following:

  • Minimum two years' work experience in a library;
  • Experience managing journal subscriptions;
  • Experience staffing circulation and information desks;
  • Experience searching databases and reputable reference sources;
  • Experience with patron and access services;
  • Experience working with online library catalogs and LibGuides;
  • Full working knowledge of Microsoft Office products including Excel;
  • Ability to work independently and take initiative; extremely detail oriented and prompt; strong problem-solving and organization skills; polite and effective communication abilities; excellent written, oral, and listening skills;
  • Strong interest in gardening, plants, and the natural environment;
  • Bachelor’s degree required, with Library Technical Assistant Certification, or Library Science coursework towards a master's degree of Library and Information Science;
  • Ability to work a schedule that includes weekdays and weekends staffing the circulation desk.

*The Chicago Botanic Garden requires all existing employees to be fully COVID-19 vaccinated by October 15, 2021; hires after this date must be fully vaccinated upon hire or may request a medical/religious exemption after an offer is extended.*


TO APPLY: Click here to apply.

Physical Demands:
Office setting. Frequent sitting, standing, walking, bending, listening, speaking, and keyboarding. Use of office equipment including computers, telephones, copiers, scanners, and fax machines. Ability to climb a ladder, lift, push, or pull items of 30 pounds.
Why Apply?:

Come work in a setting that is like no other as you support our mission: We cultivate the power of plants to sustain and enrich life. Take the first step toward being one of the employees who make the Garden one of the treasures of the Forest Preserves of Cook County. Apply today. Please note that applicants who do not meet the required qualifications will not be considered.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and qualifications required of personnel so classified.

The Chicago Botanic Garden is a M/F, Disabled, and Vet EEO/AA Employer.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

In accordance with Title IX of the Education Amendments Act of 1972, the Chicago Botanic Garden does not discriminate on the basis of sex in its programs or activities, including in employment or admissions. Please call (847) 835-8264 to contact our Title IX coordinator should you have questions or concerns.